Frequently Asked Questions

Everything you need to know about your RVA Katana order.

How long does shipping take for my order?

Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate an exchange or refund.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart for the most accurate fit.

Are your materials ethically sourced?

Yes, RVA Katana is committed to sustainability. We partner with manufacturers who prioritize fair labor practices and utilize high-quality, durable fabrics.

Can I track my package once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor its progress in real-time.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.